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These Terms & Conditions Are Controlled By Cottingley Computers Limited

Please read these terms and conditions ("Terms") very carefully & fully before using Cottingley Computers (the "service") operated by Cottingley Computers ("us"). Your access to and use of the service is conditioned on your acceptance of and compliance with our terms. These terms apply to visitors, users and others who access the services offered by ("us") & by accessing or using the Service you automatically accept & agree to be bound by these terms. Contact us by Clicking Here immediatly to disguss anything. you disagree with or don't fully understand and we will explaine our terms

Registered Trademark

Cottingley Computers the logo, images, stylesheets & scripts unless stated otherwise are trademarks of Cottingley Computers in the United Kindom.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of our terms and conditions, which may result in termination of your account. You are responsible for the password that you use to access the service and for any activities or actions on your account, whether your password is with our service or a third-party service. You agree not to disclose your password to any third party. Any breach of security on your account, We will have no option but to block your machine for security reasons.

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Deposits & Advanced Payments

Cottingley Computers will sometimes request a deposit depending on the job price, the size of the job and if any parts need purchasing in advance to complete the job. Deposits paid will be deducted from the final bill and a receipt will be given as proof of payment and will reflect on the final invoice.

Ebay & Paypal Transactions

We dont use ebay for sales but we now accept paypal for transactions we also accept cash and bank transfers

The reasons for not accepting ebay is we disagree with the agreements and dont allow 21 day holds on any funds

Software Download Requirements

Software download requirements are that downloads purchased must be downloaded immediately unless agreed otherwise. All software however must be downloaded within the 24 hours time limit and failure to do this will result in extra charges being applied to your account for software

Diagnostic Scanning, Services & Repairs

We offer diagnostic scanning, services & repairs. This is carried out at our premesis. We plug the car into our computer scan for errors and fault codes alter settings and repair electrical faults e.g. reset of engine management lights, lights, keys ecu's and much more services available

Re-installs & Additional licences

We re-install software or offer additional licences & updates at a reduced price. Licences are for 1 machine, USB or DVD only. We can do installs & updates on-line most of the time but this can be decided when booking. Additional licences are sold at a reduced price providing you have purchased 1 full copy of the software through cottingley computers, re-activation of software purchased any where else will be charged a set price

We sometimes require you to bring your machine to us but this is rare with online updates. When we re-install windows or software we fully backup your original content and create relevent system restore points. After we have finished we fully restore all your files to your new system

Basic Fee & Refunds

We have a basic fee of £30 & don't offer any refunds, All our work comes with a full 12 month guarantee unless stated otherwise. The no refund policy applies to all software whether installed by us or sold seperately for a self install by the customer. We do however refund any faulty parts purchased through or from Cottingley Computers. Refunds can take upto 72 hours to process and will be paid into a UK registered bank account.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Cottingley Computers. Cottingley Computers has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Cottingley Computers shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites. We strongly advise you read the comapany terms & Conditions very carefully before proceeding with any 3rd party product or service.

Termination

We may terminate or suspend access to our service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the terms and conditions or any policy in-place. All provisions of the terms which by their nature should survive termination including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. Upon termination, your right to use the service will immediately cease, stop. If you require to terminate your account, you may stop using the services or click here to cancel.

Deposits & Advanced Payments

Cottingley Computers will sometimes request a deposit depending on the job price, the size of the job and if any parts need purchasing in advance to complete the job. Deposits paid will be deducted from the final bill and full payments made in advance will clear any invoice issued.

Delivery & Returns Procedure

We endeavour to dispatch your goods within 1 day of a purchase being made unless the prodct is a download which will be immediatly available. If products are purchased before 2pm then a same day dispatch service will operate. In the event that any purchase is made after 2pm then the items / products will be dispatched by 10am on the following day unless £6.50 special postage is paid then the item, product or service will be delivered before 1pm the following day. Customers can have the option to immediately download digital copies of there products, This will bypass any dispatch and postage times. Alternatively if products are material then normal postal procedures apply. We do not refund on any software.

Repairs & Work Carried Out

Cottingley Computers offers repairs at the cheapest rates posible. We have a flat rate of £30 plus additional costs for work carried out. Normal windows installations (7, 8 or 10) are charged at the flat rate. Cottingley Computers purchase parts from our specialist suppliers who operate within the united kindom, we offer a 6 month guarantee on most work & parts purchased through Cottingley Computers but not on software, Parts supplied by the customer unless authorised by Cottingley Computers will not have a valid warrenty or guarantee. Products or parts purchased at the same time as Cottingley Computers registered anti-virus (bought from and installed and maintained by us) get a 6 month guarantee automatically. AntiVirus is a flat rate of £30.00 & lasts for a total of 12 months this protects your windows ("operating system") and keeps you protected from harmfull virses like (malware, trojans or ransomeware). We can issue additional licences and protection for devices e.g. phones.

Governing Law

These terms shall be governed and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions the terms are monitored by Cottingley Computers. Our failure to enforce any right or provision of the terms will not be considered a waiver of those rights. If any provision of the Terms is held to be invalid or unenforceable by a court, the remaining provisions of the terms will remain in effect. the Terms are the full agreement between the customer & Cottingley Computers. We use the laws of the uk not the customers residing country

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time without warning to anyone. If a revision is material we will try to provide at least 60 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after revisions become effective, you agree to be bound by the terms immediately. If you have questions to the new terms, please contact us. You can also contact us via email | phone | mobile | skype. or by clicking contact at the top.

Software Installations

Software sometimes needs a fresh copy of windows to run correctly as conflicting files in the registry and built in security features stop the software running properly although this isn't always needed. This can be installed online and we can also provide and install windows as a fresh copy and get the software running although additional charges may apply. We can no longer accept postal requests for memory sticks unless a flat payment of £6.50 recorded postage is paid & we don't offer refunds on any software You must disable settings in bios on windows 8 and above, We accept no liability for loss or damages on windows 8 or above. You do occasionally get issues above windows 7 due to security features.